Product
Fulfillment automated from your e-store to the customer’s door.
Steps:
1. Connect your online store with us
2. Send us your inventroy
3. Customer Places the order
4. We pick, pack and ship the order to your customer very fast
Software Features
Easy On-Boarding
Our implementation team sets you up for success with everything from configuring your ship
options, to syncing your online store, starting in Pakistan.
East West offers turnkey integrations with all major ecommerce platforms and marketplaces –
including ebay, Etsy, Shopify, Magento, BigCommerce, Amazon, and lets you import orders and
send data back and forth for a two-way flow of information.
Order Management
East West Fulfillments track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfillment process (e.g. when an order is picked, packed, or shipped), easily find shipping related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
Inventory Management
East West Fulfillments empowers merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel. Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications and much more.
Reporting and Analytics
At East West Fulfillments, we believe in data. So, we provide you with visibility into our operations and performance, and also hold ourselves accountable. Our free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
We believe, data can be a competitive advantage, and our reports show an analysis of days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.
End-to-end Customer Experience
Our mission at East West Fulfillments is to help you grow, and to achieve that we understand, customer experience is at the heart of everything. So, we care about the customer experience as much as you and strive to be an extension of your team. As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
